If you are a Tulane-affiliated traveler and need urgent travel assistance or emergency support while traveling outside of the United States, contact Crisis24(+1) 312-470-3115 / Toll-Free: (+1) 844-896-4183 / goc@crisis24.com.

International Health Insurance

Contact GeoBlue (if required for your program)

24/7 Customer Service:

1.855.282.3517 – Inside US / 1.610.254.5304 – Outside US
Email: customerservice@geo-blue.com

Tulane University Membership Number: CME-484

 

 

Contact Crisis24 (for all Tulane-related travelers)

If you need urgent travel assistance or emergency support while traveling outside of the United States, contact Crisis24: (+1) 312-470-3115  / Toll Free: (+1) 844-896-4183 / goc@crisis24.com

 

Learn More About Health & Safety Country Conditions

The U.S. Department of State has country-specific advice about safety available online. The Department of State also shares information about host country restrictions related to COVID. Tulane Global also recommends that travelers review country-specific health guidance from the CDC.

 

Travel Clinics - Predeparture

Refer to the CDC's destination pages for essential travel health insights. These pages outline necessary vaccines, medications, and prevalent health risks at your destination. We recommend scheduling a consultation with your healthcare provider or a travel health specialist at least one month before departure. They'll administer destination-specific vaccines, provide relevant medicines, and offer advice based on your health concerns, itinerary, and planned activities. Given that some vaccines require multiple doses, it's advisable to consult your healthcare provider as early as possible. For example, Malaria prevention medication typically involves starting a course of pills before travel. Follow your healthcare provider's instructions diligently, taking prescribed medicines before, during, and after you travel abroad.

Here is a list of Travel Clinics available in New Orleans and surrounding area: 

  • Passport Health on Causeway heading towards Lake Pontchartrain.  Link

  • CVS (Napoleon & S. Claiborne).  No Yellow Fever vaccine is offered.  Link

  • Ochsner Travel Health Clinic (Jefferson Highway).  Link

  • Children's Hospital Travel Clinic (ages 26 and under). Link ​

International Health Insurance while Abroad

Tulane's students, faculty and staff traveling abroad in connection with University-related activity must have health insurance for the duration of their stay outside the U.S. Start by contacting your U.S. health insurance company to understand any international benefits you might already have and inquire about additional options for international insurance packages. When traveling abroad, do not cancel your U.S. coverage!

Checklist of questions to consider regarding your international insurance
  1. What is the dollar limit of the amount of coverage provided for various services?
  2. Does the plan include:
    1. hospitalization?
    2. ambulance costs?
    3. emergency room expenses?
    4. visits to the doctor?
    5. prescriptions?
    6. medical evacuation?
    7. repatriation of remains?
    8. security assistance/evacuation?
    9. other non-medical benefits such as baggage loss or trip cancelation?
  3. Do I need to pay expenses up front and then submit receipts to the insurance company for reimbursement?
  4. What documentation of expenses is required? Does the bill need to be in English and the amount of the charges in U.S. dollars?
  5. Does the plan exclude any coverage that I need (e.g., adventure sports, pre-existing conditions, special medical needs)?
  6. Are there multilingual staff members available for translating if needed while I am abroad?

 

Tulane Global recommends in most circumstances purchasing GeoBlue Supplemental Medical Coverage. Purchasing GeoBlue insurance may be mandatory for students who participate in certain study abroad program run by Tulane, with coverage automatically purchased on the student’s behalf at the time of enrollment. Note that Tulane’s insurer restricts insurance coverage for particular countries. Contact the Tulane Global team to determine if your intended travel destination is on the foreign exclusion list.

All Tulanians have the option to directly purchase GeoBlue insurance, subject to a Tulane discount. Be sure to enter Tulane's group code, CME-484 (include the "-" for the code to function). You will be directed to Tulane's policy page and be able to register by entering your personal information. Premiums are quite affordable, costing roughly $20/week, $300 per semester and $500 per year.

Here is the contact information for Geoblue:

1.855.282.3517 – Inside US / 1.610.254.5304 – Outside US
Email: customerservice@geo-blue.com
 

GeoBlue Benefits & Enrollment Summary

 

Have questions or need help with GeoBlue registration?
Contact GeoBlue (if required for your program)

24/7 Customer Service:

1.855.282.3517 – Inside US / 1.610.254.5304 – Outside US
Email: customerservice@geo-blue.com

Tulane University Membership Number: CME-484

 

 

 

Emergencies Abroad

All Tulane travelers should download the Crisis24 App and carry with them the emergency contact information for Crisis24, as well as any programmatic/sponsoring unit emergency contact information that the department might have in place.

In the event of an emergency, take the following steps, as appropriate:

  1. Stabilize the immediate emergency/threat (e.g., rescue others from immediate threat; take cover; leave area safely; etc.).
  2. Alert first responders in-country of the threat, as appropriate. Not all countries have a central 911 emergency dispatch. However, they may have dedicated country-wide numbers for police, fire, and ambulance. Click here for a list of “911” equivalents by country.
  3. Crisis24 - If you need urgent travel assistance or emergency support while traveling outside of the United States, contact Crisis24: (+1) 312-470-3115  / Toll Free: (+1) 844-896-4183 / goc@crisis24.com Download the Crisis24 App for direct access to the hotline and live travel alerts.
  4. When safe, you or the trip leader should submit an incident report to Tulane documenting critical information.
  5. Contact your on-campus school or department.
  6. Respond to the crisis by gathering and verifying facts, coordinating support, and initiating appropriate hazard-specific protocols.

Be prepared to provide the following information to the insurance carrier, if possible:

  • Caller's phone number, relationship to the affected traveler
  • Traveler's name, age, and gender
  • Description of incident and traveler(s) condition(s)
  • Name, location, and phone number of hospital, if applicable
  • Name and contact information of treating physician, if applicable
  • Requested assistance or support

 

Contact GeoBlue (if required for your program)

24/7 Customer Service:

1.855.282.3517 – Inside US / 1.610.254.5304 – Outside US
Email: customerservice@geo-blue.com

Tulane University Membership Number: CME-484

 

Contact Crisis24 (for all Tulane-related travelers)

If you need urgent travel assistance or emergency support while traveling outside of the United States, contact Crisis24: (+1) 312-470-3115  / Toll Free: (+1) 844-896-4183 / goc@crisis24.com