Home / International Travel Safety & Emergency Provider
If you need urgent travel assistance or emergency support while traveling outside of the United States, contact Crisis24: (+1) 312-470-3115 / Toll Free: (+1) 844-896-4183 / goc@crisis24.com
As Tulane deepens its global engagement we are pleased to offer new services for our students, staff, and faculty engaged in Tulane-related international travel. Starting January 1, 2023, Crisis24 will be Tulane's new international travel safety & emergency response provider, providing a number of services and benefits:
***Click HERE for a detailed list of services provided by Crisis24 for Tulane-related Travel Abroad***
After booking Tulane-related travel through Concur/World Travel Management Services, faculty, students and staff traveling outside of the United States will automatically be enrolled in Crisis24's international travel safety program and will have access to the following benefits via the web portal and mobile app:
Emergency Hotline: (+1) 312-470-3115 or Toll Free: (+1) 844-896-4183 / goc@crisis24.com, available 24/7/365. Only use when in need of medical or security assistance while abroad.
Access to itinerary-specific security information to better understand possible threats and disruptions in your vicinity or for any location worldwide.
Free Two-way messaging capabilities so that Tulane can confirm your safety in the event of a crisis or deliver important notifications.
Tulane’s faculty, students and staff traveling internationally have access to comprehensive safety information, location alerts, and security/emergency assistance via the Worldcue Web Portal. Follow these instructions to log in:
Tulane's faculty, students and staff traveling internationally have access to comprehensive safety information, location alerts, and security/emergency assistance via the Worldcue Mobile App. Some of the app's features include:
Tulane Global is working to better support Tulanians researching, working, and studying around the world, by creating a clearinghouse of international travel resources. Access information about international travel insurance and safety programs, the process to seek permission for high risk international travel, and travel policy. If you have questions regarding Crisis24 or international travel policies more broadly, please reach out to the Tulane Global team at tulaneglobal@tulane.edu.
If you have been pre-approved through the Travel Department to book Tulane-related travel outside of Concur/World Travel Management Services, travelers, delegates and/or program staff members are required to manually register their travel with Crisis24 for emergency assistance and services while traveling outside of the United States at the following link: https://apps.worldcue.com/mte/startMTE.xhtml?affiliateId=732826. Please note that you will have to include Tulane's email address, the airline's "agency record locator" and itinerary to register your travel successfully.