Finding a place to live while you attend Tulane University can be a daunting experience, especially if you have never had to find housing or have never lived on your own. Students are responsible for finding their own housing, but we have provided some resources to help you with the process. You can refer to the on-campus and off-campus sites for more information. No matter where you live, it is important for students to know some basic safety tips and procedures when moving into New Orleans.
Also, make sure you have copies of your credit card account numbers filed in a safe place at home, so canceling and replacing them will be much easier if they are lost or stolen.
Crime is an unfortunate aspect of city life. However, there are many things you can do to feel and be safer. Read "Keeping Tulane Secure" for safety information, which is available at the Public Safety office located in the Diboll Complex.
The following "common sense" tips are a few examples:
The Police Department offers an on-campus (Uptown) safety escort service. With this service, students can request a Safety Escort 7 days a week, 24/7. To request a Safety Escort, call (504) 865-5381.
Downtown Campus Students & Scholars may request safety escort service as you exit any Tulane building or building that is considered to be in the Medical Center perimeter by calling 85531 (or 504-988-5531 if not in a campus building). An officer will be dispatched to satisfy your request or needs. If the situation warrants, stay on the line until all information required to meet your needs is obtained.
Students can take advantage of the Gold Zone, an on-demand, point-to-point van service available 7 nights a week from 6 p.m. to 3 a.m. With this service, students can travel to and from designated pick-up and drop-off locations within a 1-mile radius of the uptown campus. To request this service, use the TapRide smart phone app or call (504) 314-7233.
RAVE Guardian is a virtual safety escort application for your cell phone which will monitor your travels within the Tulane campus and anywhere Tulane patrols by inputting the amount of time you believe it will take for you to arrive at your destination.
The UPTOWN/DOWNTOWN SHUTTLE SERVICE is also available to take you from one campus to the other and makes stops at Tulane buildings along its route. The schedule for the shuttle can be found at this site: http://tulane.edu/studentaffairs/tom/transportation/shuttles.cfm
Always carry your Tulane ID and a copy of your I-94 and your I-20 or DS-2019.
Lock the door of your apartment or room on- or off-campus, whether you are there or not. If someone knocks at your door, make sure you know who it is before opening. Check IDs for service calls (e.g. plumbers, electricians, etc.) Remember that no service people can come inside your apartment without you or your landlord having called them first.
Keep doors locked whether you are in the car, or out of it, and keep personal items out of sight. A thief who sees your backpack on the seat of your car may think you have something valuable inside, and might break the car window to steal it.
You are most vulnerable during the time between turning off your ignition and putting the key in your door. Have your house and/or apartment key ready. Park as closely as possible to where you are going. If someone is dropping you off, be sure they wait until you are safely in your house/apartment.
We encourage you to take advantage of the numerous bars, restaurants, clubs and cultural events New Orleans offers. Although Tulane University is located in uptown New Orleans, Tulane University offers free shuttle service that can take you to different areas of the city. However, when you do go out please remember to:
Plan Ahead: Figure out where you are going before you go. Locate the street on the map, find out the address and telephone number. ASK questions of other students, teachers, and OISS staff. Leave your jewelry and expensive handbags at home. Take only as much cash as you think you will need. Leave your original passport and immigration papers in your apartment. Take copies and your Tulane student ID as identification.
Go in Groups: If you are going out, go with friends. A group of people will be less likely to attract attention than a single person. Go out in groups, and return in groups. When something unfortunate happens, it generally occurs when someone stays behind after the group has left. So, do not leave anyone behind and get back with the same amount of people you had at the beginning of the night.
Be very careful when using outdoor ATM's at night or in unfamiliar locations
Ride-sharing Services: Uber and Lyft are both available in New Orleans. You can download the apps on your phone, or if you have already been using these services in your home country you can use your same account. When using these services always make sure that you get in the right car (check the driver's photo, name, car plate and model). For more safety tips you can click here.
Taxis: We recommend taking taxis after dark. The streetcar and bus are fine during the day, but the safest and surest way of going and returning at night is by taxi. Most bars and restaurants will have phone numbers for taxi services, but you may want to take some taxi company phone numbers with you when you go out. Make sure you get a business card and receipt from the driver. Students have left belongings in taxis and if you do not have a receipt, you will have a harder time recovering your possessions because you are not likely to remember the company name and cab number.
Cost generally between $10.50 and $15.00 from the French Quarter to the Uptown Campus. Tips are 15% of the fare. Telephone one of the cab companies or hail a cab from the curb. The following are numbers of local cab companies:
White Fleet Cabs
This is a partial listing of the Taxi Companies in the city. To find more information go on-line or check the Yellow Pages of the phonebook under "Taxi Companies."
Fire, Police, and EMS On Campus
Tulane University Police Department
Tulane Emergency Medical Service
Tulane University Office of Public Service
(emergency) (504) 865-5200
(non-emergency) (504) 865-5381
(emergency) (504) 988-5555
(emergency) 55555 from an internal THS Tulane phone
(non emergency) (504) 988-5531
(non-emergency) 55531 from an internal THS
Fire, Police and EMS Off Campus
Police Department and Fire Department
DO NOT RESIST. Don't speak in a hostile or aggressive manner; don't speak to scare them off and don't make any sudden body moves. Speak slowly and clearly and as calmly as you can. Tell them what you are going to do and how you are going to do it. For example:
"My money is in my wallet and I will move my right hand to my back pocket and give it to you."
Most likely, the individual will want your money. But if he/she wants your shoes, shirt, pants, give it to him/her. We can replace those things. Call for help as soon as possible.
IF YOU ARE A VICTIM OF A CRIME ON OR OFF-CAMPUS, THE TULANE UNIVERSITY VICTIM RESOURCES OFFICE PROVIDES SUPPORT SERVICES AND REFERRALS. SERVICES INCLUDE REFERRALS FOR MEDICAL, COUNSELING AND LEGAL ASSISTANCE, AND EMERGENCY HOUSING.
Tulane Office of Crime Prevention and Victim Resources
Tulane University Police Department
Uptown Emergency Line: (504) 865-5911
Downtown Emergency Line: (504) 988-5555
Victim Resources Line: (504) 865-5381
Uptown Safety Escort Line: (504) 865-5381
Downtown Safety Escort Line: (504) 988-5531
Gold Zone Line: (504) 314-7233