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Services and Hours

Please see below the different OISS Services and the appropriate time and manner to access the services.

Summer Office Hours

Monday- Friday from 8:30- 5:00, however we will be closed during lunch between 1:00 - 2:00 PM.

Downtown Office Hours (Not available during the summer)

During the academic year, OISS holds weekly office hours in the Tidewater Building, room 2460 for the convenience of our downtown students, staff and scholars.  No appointment is necessary.  

Tuesday: 1:00- 4:00

    Front Desk Services 

    The following services and materials are available at the OISS front desk Monday through Friday, 8:30 am to 5:00 pm without any appointment:

     

    • Requesting a travel signature, a new I-20 or DS-2019, a Social Security letter, or a full-time student letter. Will be returned within 3-5 business days.
    • Submitting completed applications for underenrollment and program extensions. Will be returned within 3-5 business days.

     

    Walk-In Hours Services

    Walk-In sessions will be available during the following times and each visitor has a maximum of 15 minutes. (Please see the services provided in Walk-In hours below.):

     

    Monday: 3:00 - 4:00 PM

     

    Wednesday: 8:30 - 9:30 AM

     

    Thursday: 11:00 - 12:00 PM

     

    Friday: 12:00 - 1:00 PM

     

    To meet an OISS advisor during walk-ins, you will need to come to the office, sign in at the front desk, and wait your turn to meet with an advisor. You cannot sign up in advance for walk-in hours, but you can make appointments in advance for all OISS services by calling 504-865-5208.

    Walk-in Hour Topics:

    • Travel signatures and travel questions
    • Full-time student letters
    • Social Security letters
    • On-campus employment questions
    • Dropping off completed documents (except OPT and Academic Training)

    We will be announcing our Walk-in Hours schedule for fall 2018 once we get closer to the beginning of that semester.

     

    Disclaimer: We may close walk-ins early if we have more people than can be seen during the allotted time.

     

    Non-Walk In Services (Appointment Services)

    The services and topics below require more time than walk-in hours allow. To meet about these topics, you must call 504-865-5208 or visit the OISS front desk to make an appointment. In general, appointments cannot be made for the same day that you call or visit unless it is an emergency.

     

    • Extension of your program of study
    • Off-campus employment: Curricular Practical Training (CPT) Optional Practical Training (OPT) Academic Training
    • Other off-campus work related questions 
    • Defense/graduation questions
    • Academic Concerns and under-enrollment
    • Any other personal issue for which you need help or support

    Book your appointment online here

     

    OPT Drop-Off Hours

    During peak OPT season there are specific times to submit your completed application for Optional Practical Training (OPT).  They will be posted when available.  

     

    At this time all OPT packet drop offs and pick ups will be handled by appointment.  Please contact OISS at 504-865-5208 to schedule an appointment.